⚖️ Terms of Service

Effective Date: October 29, 2025
Company: Neriah Labs
Owner: Joe Cauthron
Location: Texas, USA

1. Acceptance of Terms

By accessing or using Neriah Labs’ website, products, or services, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our site or services.
These Terms govern your use of all content, tools, and services offered by Neriah Labs.

2. Services Overview

Neriah Labs provides AI automation, workflow integration, and voice assistant solutions designed to help small businesses streamline operations, manage leads, and grow more efficiently.
We may modify, enhance, or discontinue any part of our services at any time, with or without notice.

3. Eligibility

To use our services, you must:

Be at least 18 years old

Have the legal authority to enter into binding contracts

Use our services in compliance with all applicable laws and regulations

4. User Responsibilities

You agree to:

Provide accurate, up-to-date information when creating accounts or submitting forms

Maintain the confidentiality of any login credentials

Use our services only for lawful business purposes

Not engage in activities that could harm, disable, or interfere with the functionality or security of our platform

5. Payment and Billing

Some Neriah Labs services require payment via subscription or setup fees.
By purchasing a paid service, you agree to:

Provide valid payment information

Authorize us to charge your payment method according to your plan

Understand that all recurring payments continue until canceled

Refunds are handled on a case-by-case basis and are not guaranteed.

6. Intellectual Property

All materials, branding, content, graphics, software, and documentation provided by Neriah Labs are the intellectual property of Neriah Labs or its licensors.
You may not copy, modify, reproduce, or distribute our content or technology without written permission.

7. Use of AI and Automations

Neriah Labs’ automation systems, including Voice AI and integrated workflows, are designed to assist with business operations.
Users are responsible for:

Ensuring automations comply with local and federal laws (including marketing or call regulations)

Reviewing and approving content or messages generated by AI before publication when applicable

We do not guarantee the accuracy or completeness of AI-generated outputs.

8. Limitation of Liability

To the fullest extent permitted by law, Neriah Labs and its affiliates are not liable for any indirect, incidental, or consequential damages arising from:

Use or inability to use our services

Data loss, delays, or system interruptions

Any unauthorized access or use of your data

Your sole remedy for dissatisfaction with our services is to stop using them.

9. Warranties Disclaimer

All services are provided “as is” and “as available.”
Neriah Labs makes no warranties, express or implied, regarding reliability, availability, or suitability for your specific needs.

10. Termination

We may suspend or terminate your access to our services at any time, with or without cause, if we believe you have violated these Terms or engaged in fraudulent activity.

You may also cancel your subscription at any time by contacting us at [email protected].

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

12. Changes to These Terms

Neriah Labs may update these Terms of Service from time to time.
Any changes will be effective immediately upon posting to this page, with the updated effective date shown above.

13. Contact Information

For questions or concerns about these Terms, please contact:

Neriah Labs
📍 Texas, USA
📧 [email protected]
🌐 www.neriahlabs.com